FAQs

Booking and Reservation Questions

Q1: How do I book a flight with ETA Jets?

A1: Booking your private jet is straightforward. Visit our online booking page or contact our dedicated concierge service to assist you with your travel arrangements. We accommodate both direct inquiries and online request, although we encourage you to call and experience our world class white-glove service.

Q2: Can I customize my travel itinerary?

A2: Absolutely! We specialize in creating tailored itineraries to meet your specific needs. From multi-stop journeys to special requests, we ensure your travel is seamless and personalized.

 
Service and Amenities

Q3: What amenities are available on an ETA Jets flight?

A3: We offer a range of luxury amenities to enhance your experience, including gourmet dining, high-speed Wi-Fi, spacious seating, and personalized touches throughout your journey. Specific amenities can be tailored to your preferences and needs.

Q4: Do you provide ground transportation services?

A4: Yes, we offer comprehensive travel solutions, including luxury ground transportation to and from airports, ensuring a seamless travel experience from start to finish.

 
Safety and Compliance

Q5: What safety measures does ETA Jets follow?

A5: Safety is our utmost priority. We comply with all relevant Federal Aviation Administration (FAA) regulations and adhere to international standards such as EASA for our European operations. Our partners are carefully vetted to exceed both domestic and international safety requirements. See more info here.

Q6: Does ETA Jets operate its own aircraft?

A6: No, ETA Jets acts as a broker. We facilitate access to aircraft operated by third-party certified operators who meet our stringent safety and luxury standards. This allows us to offer a wide range of aircraft options while ensuring top-tier service quality.

 
Pricing and Payment

Q7: How is pricing determined for flights?

A7: Pricing is based on factors such as aircraft type, destination, duration of the trip, and specific client requests. For a precise quote, please contact our sales team or utilize our online pricing tool.

Q8: What payment methods are accepted?

A8: We accept various payment methods including major credit cards and bank transfers. For specific payment inquiries, please contact our customer service team.

 
Special Requests and Additional Services

Q9: Can I travel with pets on ETA Jets flights?

A9: Yes, pets are welcome on board. Please inform us at the time of booking so we can ensure the comfort and safety of your pets throughout the journey.

Q10: How does ETA Jets handle client data and privacy?

A10: We prioritize the privacy and security of our clients' data. All personal and payment information is processed in accordance with the highest data protection standards, including compliance with GDPR for our European clients.

 
Engage with Our Safety Practices

Proactive Safety Measures:

• Regular Safety Audits: Our operations and those of our partners are frequently reviewed to ensure best practice to uphold current safety and regulatory standards.
• Feedback-Driven Improvements: We continually adapt our safety practices based on client feedback      and the latest industry standards.

 
Why Choose ETA Jets

Choosing ETA Jets means prioritizing your safety and comfort. Our commitment to upholding the highest standards of global compliance and certified excellence is unwavering. Our transparent practices mean you’re always informed and in control.

 
Ready for a Safe and Luxurious Journey? Book your flight today with ETA Jets and experience unparalleled peace of mind. For more detailed information or specific inquiries, contact our dedicated concierge.

 
Welcome aboard ETA Jets, where your safety, comfort, and luxury are our priorities. Fly with confidence; fly with ETA Jets.